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As a student client of our organization, we will make sure that we observe and grant your rights for:

  • Receiving honest, accurate and up to date information about the education provider, the course, the fees, the accommodation, and your well-being and safety from the education provider or its representative before your enrolment
  • Receiving written information about the education provider’s course and services, the fees that you should pay for these services and the refund policy of the education provider 
  • Receiving an answer for all your inquiry and concerns.


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